38 lines
1.9 KiB
Markdown
38 lines
1.9 KiB
Markdown
---
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title: Troubleshooting connectivity issues with HiddifyManager and proxies
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---
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# Troubleshooting connectivity issues with HiddifyManager and proxies
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Why don't my connections connect even though HiddifyManager is installed?
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Or, what is the story behind this that it connects with One ISP but does not connect with other one, for example?
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Follow this article to the end to answer these questions.
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As mentioned in the preliminaries of HiddifyManager configuration installation, there are several reasons for this issue:
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> 1. IP or domain is blocked.
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> 2. The IP is semi-blocked and placed in the yellow list. For example, it is connected in some ISPs and not in others.
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> 3. If a CDN domain is used, the Cloudflare IP is not selected.
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>
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Therefore, this panel is not going to work miracles. It requires preliminary installation. Before configuring the panel, make sure your IP or domain is clean. [How to test](/manager/basic-concepts-and-troubleshooting/How-to-make-sure-the-server%27s-IP-or-domain-is-clean/)
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If a CDN domain is used, you need to find [Cloudflare Clean IP](/manager/domain-worker-cdn-and-tunneling/Guide-for-finding-a-clean-Cloudflare-IP/) and in the mandatory field Enter the domain in the domains menu.
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If you have been able to connect from another device, on the same server and the same domain, immediately send us the link of the Trojan or Wi-Las or Wi-Mes so that we can add it to the panel.
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# Ways to solve the problem
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- [Find a clean IP](/manager/basic-concepts-and-troubleshooting/How-to-make-sure-the-server%27s-IP-or-domain-is-clean/)
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- [Use a new domain](/manager/domain-worker-cdn-and-tunneling/Domain-types-and-how-to-register-them/)
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- [You can use CDN](/manager/domain-worker-cdn-and-tunneling/What-is-CDN-and-how-does-it-help-us%3F/)
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- [You can use Relay](/manager/domain-worker-cdn-and-tunneling/How-to-add-relay-domain-to-Hiddify-manager/)
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- [Use the Fake domain](/manager/domain-worker-cdn-and-tunneling/How-to-create-and-use-fake-domain/)
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